Privacy Policy

Plastiq Recycling ("Plastiq", "we", "us") respects your privacy. This policy explains what information we collect when you use plastiqworld.com or contact us, how we use it, and the choices you have. By using our website you consent to the practices described here.

Information we collect

• Information you submit: name, company, work email, phone number, pickup address, material and volume details, and any notes you include in our quote or pickup forms.
• Communications: messages you send by email or phone.
• Automatically collected: IP address, browser type, device, referring URL, and pages viewed, collected through standard server logs and analytics cookies.

How we use information

• Respond to quote and service requests and provide our recycling services.
• Send transactional notifications (quote confirmations, pickup updates, invoices).
• Maintain compliance records (manifests, weight tickets, diversion reports) required by law and customer audits.
• Improve our website, marketing, and customer experience.

Sharing

We do not sell your personal information. We share information only with service providers who help us operate the business (email delivery, hosting, analytics, payment processing, certified reprocessors), and where required by law or to protect our rights.

Cookies and analytics

We use cookies for essential site functionality and, with your consent, for analytics (such as Google Analytics) to understand how the site is used. You can manage cookies through your browser settings and through our cookie banner. See our Cookie Policy.

Data retention

We retain lead and customer information for as long as needed to provide services and meet legal, tax, and regulatory obligations (typically up to seven years for transactional records).

Your rights

Depending on your jurisdiction (including California's CCPA and the EU's GDPR where applicable), you may have the right to access, correct, delete, or export your personal information, or to opt out of certain processing. To exercise these rights, email accounts@plastiqworld.com. You can unsubscribe from marketing emails at any time using the link in any message.

Security

We use industry-standard administrative, technical, and physical safeguards to protect information. No system is perfectly secure; we cannot guarantee absolute security.

Children

Our services are intended for businesses and are not directed to children under 13.

Changes

We may update this policy from time to time. The "Last updated" date above shows when it was last revised.

Contact

Plastiq Recycling, Omaha, Nebraska — accounts@plastiqworld.com